Customer Lens

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At Sarid Research Institute, we recognize that understanding your customers is the key to sustained success. Our Customer Lens solution offers a robust framework for capturing and analyzing customer feedback through two essential pillars, powered by our advanced Data Science expertise:

Customer Experience
Transactional Survey

To gain a broader perspective on customer sentiment over time, our Customer Periodic Surveys offer a strategic approach. These surveys, conducted at
specific intervals such as annually or quarterly,
provide comprehensive insights into customer experiences, loyalty, and satisfaction. Whether focusing on NPS, CSAT, or other key metrics, these surveys allow you to track trends, measure the long-term impact of your initiatives, and make informed decisions that drive customer-centric growth. Our data science capabilities ensure that you not only collect valuable feedback but also transform it into actionable strategies.

Customer Periodic Survey

To gain a broader perspective on customer sentiment over time, our Customer Periodic Surveys offer a strategic approach. These surveys, conducted at specific intervals such as annually or quarterly, provide comprehensive insights into customer experiences, loyalty, and satisfaction. Whether focusing on NPS, CSAT, or other key metrics, these surveys allow you to track trends, measure the long-term impact of your initiatives, and make informed decisions that drive customer-centric growth. Our data science capabilities ensure that you not only collect valuable feedback but also transform it into actionable strategies.

Diversified Delivery of Insights

At Sarid Research Institute, we believe that the true value of data science lies in its application, which is why we tailor the delivery of insights to best fit your needs. Whether through interactive dashboards offering real-time access to key metrics, comprehensive reports, detailed presentations, or strategic consultation sessions, we ensure that our findings are both accessible and actionable. By making insights understandable and ready to implement, we empower you to translate data into strategic initiatives, equipping you to make informed, impactful decisions within your organization.